Privacy Policy

Who we are

Frontier Tech Labs ("FTL", "we") runs frontierlabs.cloud and the product demos hosted on its subdomains, including the AgriManage demo at agridemo.frontierlabs.cloud. FTL is operated by Diamond SmartContract (Private) Limited, 14 Aintree, Highlands, Harare, Zimbabwe, which is responsible for the personal data described here. Questions about this policy or your data go to hello@frontierlabs.cloud.

What we collect and why

• Contact and demo request forms. Your name, email address and message, or the demo options you choose. We use them to reply to you and follow up on your enquiry.
• Newsletter. Your email address, used only to send the newsletter.
• Accounts. When you sign in with Google or GitHub, we receive your name, email address and profile picture from that provider. We also keep the profile details, logo, support tickets and billing records you create while signed in. We use them to run your account and provide our services.
• Demo usage analytics. The AgriManage demo exists to learn which parts of it prospects find useful, so using it requires accepting analytics cookies. Once you accept, Google Analytics records the pages you view, your approximate location, your device and browser type, and the site that referred you. Data you enter in the demo stays in your browser and is never sent to us.
• Technical data. Our hosting provider processes IP addresses and request details to deliver pages and protect the site from abuse.

Cookies

frontierlabs.cloud sets a session cookie when you sign in, which the site needs in order to work. The AgriManage demo sets Google Analytics cookies (_ga and _ga_*) once you accept them; accepting is required to use the demo, and Go back leaves without setting any. You can withdraw at any time from Cookie settings in the demo's menu, which removes those cookies and closes the demo. The demo also uses your browser's local storage to keep your demo data and your cookie choice; this is not shared with anyone.

Who processes your data

We do not sell your personal data. We use these service providers to run our services:

• Cloudflare: website hosting and network security
• Supabase: our database, including newsletter and account records
• Discord: our team's workspace, where form submissions are delivered
• Google: sign-in, web fonts and, with your consent, Google Analytics
• GitHub: sign-in

These providers may process data outside your country. We rely on their contractual and security commitments to protect it.

How long we keep it

We keep enquiries for as long as we need them to respond and follow up, newsletter addresses until you unsubscribe, and account data until you ask us to delete your account, except where we must keep records such as invoices for legal or accounting reasons. Google Analytics keeps data linked to your browser for two months, its default, after which only aggregated, anonymous totals remain.

Your rights

You can ask us to give you a copy of your personal data, correct it, delete it, or stop using it, and you can withdraw consent at any time. Email hello@frontierlabs.cloud and we will respond within 30 days. You may also complain to the data protection authority in your country; in Zimbabwe that is POTRAZ, the Data Protection Authority under the Cyber and Data Protection Act.

Changes to this policy

We will update this page if our practices change, and revise the date at the top.